Do I pay anything?
Depending on your warranty contract, you may be responsible for deductibles or repairs that are not covered.

Can I wait while my vehicle is diagnosed?
Yes, you are welcome to wait while your vehicle is being diagnosed. However, please understand that the diagnostic process, along with contacting your extended warranty company and obtaining repair authorization (if applicable), can take several hours or longer. If you choose to wait, we cannot guarantee a specific completion time, so we recommend dropping off your vehicle whenever possible. 

Do you contact the warranty company?
Yes. Once the diagnosis is complete, we communicate directly with the warranty company to request authorization.

How long does approval take?
It varies by warranty company. Some approvals are completed the same day, while others may take longer.